Shipping policy

At SB & COMPANY PTY LTD, we are dedicated to bringing high-quality, modern bathroom accessories right to your door with transparent and reliable shipping.

Shipping Rates & Structure

We offer straightforward, cost-effective shipping tiers designed to provide maximum value for our customers:

Order Total (USD) Shipping Fee

$10.00 USD and Above

FREE Standard Shipping

Under $10.00 USD

$5.99 USD Flat Rate

Order Processing & Handling

  • Processing Time: All orders are reviewed, verified, packaged, and dispatched within 1–3 business days (excluding weekends and public holidays).

  • Order Tracking: As soon as your order leaves our facility, an automated shipping confirmation containing your tracking number will be sent to your registered email address.

Estimated Delivery Timelines

  • Standard Transit Time: Typically 7–15 business days depending on destination, local postal clearance, and logistics demands.

  • Peak Seasons & Delays: During holidays or extreme weather events, carrier delays may occur. We appreciate your patience and remain available to track your shipments at any time.

Delivery & Address Accuracy

Please ensure that your shipping address is entered completely and accurately during checkout. SB & COMPANY PTY LTD is not responsible for orders delivered incorrectly or lost due to wrong address details provided by the purchaser.

If a package is returned to us due to an insufficient address, the customer will be responsible for re-shipping costs or a standard restocking fee.